Communications & Graphic Design Specialist

Position Summary

The Communications & Graphic Design Specialist is responsible to collaborate with Group Benefits service teams to create employee benefit communication materials and websites as a valued service for our clients; provides advanced graphic design, website design, and the creation (including copywriting) of communication materials such as presentations, brochures, and postcards.
Key Responsibilities

- Collaborates with Group Benefits service teams to create employee benefit communication materials and websites as a valued service for our clients. Provides advanced graphic design, website design, and creation (including copywriting) of communication materials such as presentations, brochures, and postcards.

- Works closely with the Group Benefits service teams to develop communication materials to meet established timelines for open enrollment, new programs or new benefit introductions, and ongoing annual communication campaigns.

- Develops and updates employee benefit websites for clients using appropriate design template, WordPress plugins and security protocols.

- Installs and utilizes Google Analytics on sites and regularly reports on website activity.

- Creates (copywriting and design) client newsletters.

- Creates (copywriting and design) HTML employee communication emails for clients.

- Creates branded logos for use in client benefit communication campaigns.

- Creates and updates employee benefit guides and communications for clients in MS PowerPoint or Adobe InDesign; includes copywriting and design of postcards, posters, flyers and similar materials.

- Deploys and manages a catalog of standardized designs and templates that can be repurposed for various client communications projects.

- Coordinates mailing of employee communications with service teams, clients and external print/production/mail vendors.

- As needed, posts communication materials on flipbook platform.

- Assists with graphic design and layout of responses to Group Benefits RFPs including production of final documents.

- May interact directly with clients as needed, participating in client meetings, presenting design concepts, and gathering input to inform communication materials.

· All other duties as assigned.
Qualifications
Required

- 5–10 years or more of related experience or the equivalent combination of education and experience.

- Communications design in a customer service environment

- Creation of websites and content using WordPress; use of appropriate templates and plug-ins

- Project management of ongoing communication campaigns or similar projects requiring complicated timelines with multiple deliverables and deadlines

- Social media campaigns across various media platforms; Facebook, Instagram, Twitter

· Strong analytical skills

- Effective problem-solving and decision-making ability

Key Competencies

- Strong communication and interpersonal skills; a collaborative approach

- Able to delegate work and influence outcomes

· Capable planning and organizing skills
· Creativity and artistic ability
· Strong attention to detail

- Able to meet strict deadlines consistently

- Excellent written communication skills with a strong command of grammar, style, and clarity. Demonstrates a sense of urgency and effectively manages multiple projects and stakeholders simultaneously.

Originally posted on Himalayas