Cloud Engineer – Vercel Platform Support
About the Role
We're looking for an experienced Cloud Engineer / Vercel Platform Support Engineer to join a growing team supporting enterprise cloud-hosted digital platforms. This is a brand-new platform ownership role focused on building operational excellence, governance, reliability, and support processes for the Vercel platform — while working with modern web technologies and cloud-native architectures on behalf of a major enterprise client.
Note: This position is open to US Citizens only . Visa sponsorship is not available.
What You'll Do
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Administer and support the Vercel hosting platform for enterprise-scale web applications
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Partner cross-functionally with Product Owners, Architects, Security, and Development teams
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Drive incident management, root cause analysis (RCA), and service restoration efforts
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Implement platform governance, monitoring, automation, and observability practices
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Manage deployments, user access administration, and overall platform reliability
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Establish repeatable operational processes and ITGC-compliant service offerings
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Support Next.js, React, REST APIs, and cloud-native applications hosted on Vercel
What We're Looking For
Required:
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5+ years of experience supporting Adobe Experience Manager (AEM) platforms
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Strong hands-on experience with AEM as a Cloud Service
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Expertise in Dispatcher, CDN, and cloud deployments
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Demonstrated experience with Vercel Platform Administration
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Solid knowledge of Next.js, React, REST APIs , and cloud-native architectures
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Experience with platform monitoring, automation, and observability tooling
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Proven track record in Incident Management & Root Cause Analysis
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Background in enterprise platform governance and production support
- Bachelor's Degree (required)
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Must be a US Citizen (no visa sponsorship available)
Compensation & Benefits
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Salary: $65/hr USD
- Fully remote work arrangement
Location
This role is fully remote . Candidates based in or near Nashville, TN are preferred, though applicants from other US locations are welcome to apply.
Originally posted on Himalayas