Chief Revenue Officer

Job Description:
Chief Revenue Officer (Jonas Fintech - UK)
Reports to: Chief Executive Officer
ABOUT US

Jonas Fintech is a growing, profitable SaaS business at the heart of the UK payments market. We operate two established brands, Paygate and London & Zurich, delivering mission-critical Direct Debit and Bacs payment solutions that help businesses collect and manage recurring revenue at scale. Between them they serve a broad and loyal customer base built over more than 20 years of operating in this market.

The business has been commercially strong. We know how to sell, how to retain, and how to grow revenue. What we are now doing is matching that commercial engine with the product and technology capability it deserves. We are investing deliberately in modernisation, moving toward a product-driven model, and embedding AI across how we build, operate, and compete. This is the foundation for increasing the pace of the business's growth.

Jonas Fintech sits within Vesta Software Group , part of Jonas Software and Constellation Software Inc. This means we operate with the speed and focus of a standalone business, while having access to the capital, M&A pipeline, peer network, and long-term orientation of a global group operating across 17 countries. Vesta is a buy-and-hold acquirer of vertical market software businesses, in it for the long term, and Jonas Fintech is part of that family.

A full senior leadership team spanning commercial, product, technology, operations, and compliance is in place. The commercial infrastructure is established. The product investment cycle has started.
THE OPPORTUNITY

The CRO owns commercial performance and commercial strategy across both Jonas Fintech brands, taking responsibility for Sales, Marketing, Account Management and Customer Success. The role reports to the Managing Director and sits on the SLT.

The mandate is to drive execution of the current growth strategy across both brands, and to take ownership of that strategy going forward, sharpening it, adapting it, and resetting direction where performance requires it.
WHAT YOU'LL BE DOING

- Own commercial strategy for both brands: assess performance against the current growth plan and reset direction where a change of approach is needed

- Drive execution of the growth strategy across both brands, with full accountability for commercial performance (total revenue number, growth, base to base sales, pricing strategies etc)

- Lead two distinct sales motions in parallel: renewal-timed competitor displacement (Paygate) and inbound/partnering (London & Zurich), each with its own cadence and metrics

- Direct the marketing function: two marketing team members, brand positioning, demand generation and go-to-market execution

- Lead commercial negotiation on partnering agreements, including review of legal contracts and liability terms (direct, consequential, third-party)

- Work with the CPO and CTO to align product roadmap with commercial opportunity

- Work with the COO to ensure operational delivery matches what is sold

- Work with the Head of Compliance to ensure commercial activity operates within regulatory requirements

- Represent the commercial perspective in wider business strategy discussions at SLT level

- Manage a team of approximately seven: two sales lines (each with new business and account management), two marketing roles, one business development/telemarketing role split across brands, plus a sales administrator

THE CANDIDATE PROFILE

- Experience operating in a regulated industry and managing sales teams within that constraint (experience with the FCA is ideal, not necessarily payments-specific)

- Proven track record of setting and evolving commercial strategy, not only executing an existing plan

- Track record managing more than one sales motion concurrently, with different metrics and cadences for each

- Experience executing and shaping commercial strategy over a sustained period

- Demonstrable commercial succe