Chief Information Officer (CIO)
About the role
We are looking for an accomplished Chief Information Officer to lead the global information systems and technology organisation of an international, service-oriented university.
Reporting directly to the President and serving as a member of the executive leadership team, the CIO will define and execute the technology strategy supporting the University’s mission, operational excellence and long-term international growth.
The role includes end-to-end responsibility for:
- Product Management
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Software Engineering and Enterprise Applications
- Data and Analytics
- AI Transformation
- Enterprise Architecture
- Infrastructure and Cloud
- Cybersecurity
- IT Operations
The successful candidate will be an experienced enterprise technology leader who has previously served as a CIO, or in an equivalent executive role, within a mature and operationally complex global organisation.
Key responsibilities
Technology strategy and executive leadership
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Define and execute a multi-year global information systems and technology strategy aligned with institutional priorities.
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Act as a trusted advisor to the President and executive leadership team on technology, transformation, investment, risk and innovation.
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Translate the University’s strategic vision into clear technology priorities, roadmaps and measurable outcomes.
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Partner with senior leaders across functions and geographies to ensure organisational alignment and successful execution.
Organisational leadership
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Lead and develop a distributed global technology organisation of approximately 50 professionals.
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Build strong leadership capability, succession depth and a high-performance culture.
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Recruit, retain and develop senior technology talent.
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Foster accountability, collaboration and inclusion across international teams.
Product management and digital platforms
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Lead the strategy and lifecycle management of internally developed platforms and systems.
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Define product roadmaps aligned with the needs of students, faculty and staff.
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Partner with academic and business leaders to improve digital experiences and operational outcomes.
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Ensure continuous improvement, scalability and long-term product value.
Engineering and enterprise applications
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Oversee software engineering, quality assurance, DevOps and enterprise applications.
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Promote modern engineering practices, scalable architecture and reliable delivery.
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Drive platform modernisation, cloud adoption and optimisation of the technology ecosystem.
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Guide build, buy or partner decisions based on strategic value, cost, risk and return on investment.
AI transformation
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Define and lead the University’s responsible AI strategy.
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Identify and implement practical AI use cases across academic and administrative functions.
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Ensure appropriate governance, security, integration and ethical use of AI.
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Use AI to improve decision-making, efficiency and the experience of students, faculty and staff.
Data and analytics
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Define and execute the enterprise data strategy.
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Establish effective governance, quality, ownership and security standards.
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Build scalable analytics capabilities supporting consistent, data-driven decision-making.
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Improve access to trusted information across the organisation.
Infrastructure, cybersecurity and IT operations
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Lead the global technology environment, including cloud infrastructure, networks, end-user services and operational support.
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Ensure secure, resilient and reliable systems across all locations.
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Strengthen cybersecurity, privacy, disaster recovery and business continuity capabilities.
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Ensure compliance with relevant regulatory, security and technology standards.
Vendor and investment management
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Lead technology vendor strategy, procurement, contracting and performance management.
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Manage the technology investment portfolio and prioritise initiatives based on strategic impact.
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