Cash Applications Specialist I - Argentina
Join the team leading the next evolution of virtual care.
At Teladoc Health , you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.
Position Summary
The Cash Applications Analyst Iisresponsible for accurately researching, processing, and applying customer payments while ensuring timely and accurate posting of cash receipts. This role supports daily cash application operations by resolving routine payment discrepancies, maintaining accurate account records, and collaborating with internal teams to support accounts receivable performance.
ROLE AND RESPONSIBILITIES
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Apply customer payments accurately and timely from various payment sources including checks, ACH, wires, credit cards, and electronic remittance files.
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Research and resolve routine unapplied and misapplied cash transactions by reviewing customer accounts, invoices, and payment details.
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Review remittance documentation and supporting information to ensure accurate payment allocation.
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Investigate payments with incomplete or missing remittance information and escalate complex issues appropriately.
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Perform daily reconciliation activities to ensure payments are accurately balanced tosupportingdocumentation.
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Submit and track routine adjustment requests requiring account reconciliation.
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Maintain accurate transaction records within ERP and cash application systems.
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Respond to internal inquiries from Billing, Collections, Finance, and other business partners within established service level expectations.
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Contact internal and external customers for additional information to enable timely payment applications.
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Follow established SOX controls and accounting policies related to cash application activities.
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Meet assigned productivity, quality, and accuracy expectations.
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Support month-end close activities and assigned cash application deadlines.
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Identify opportunities to improve processes and reduce manual activities.
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Provide backup support to team members as needed.
MANDATORY SKILLS
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1+ years of experience in cash application, accounts receivable, accounting operations, or related financial processing role.
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Understanding of basic accounts receivable concepts including payments, invoices, credits, and debits.
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Strong attention to detail and accuracy in transaction processing.
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Ability to research discrepancies and identify appropriate resolutions.
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Basic proficiency with Microsoft Excel (sorting, filtering, formulas).
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Strong written and verbal communication skills.
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Ability to manage multiple priorities in a deadline-driven environment.
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Ability to learn multiple financial systems and business processes.
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Understandinginternal controls and compliance requirements.
PREFERRED SKILLS
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Experience with ERP systems such as Oracle Cloud Fusion, Microsoft Great Plains, Bill.com, or similar financial platforms.
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Experience working in healthcare, technology, or high-volume transaction environments.
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Experience with bank portals and electronic payment processing.
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Associate or Bachelor’s degree in Accounting, Finance, or related field.
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Exposure to process improvement initiatives.
As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.
Why join Teladoc Health ?
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Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.
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Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.
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Join a multi-facete