Care Plan Reviewer- OhioRISE
Job Title: Care Plan Reviewer- OhioRISE
Job Location: Work at Home, Ohio, United States
Job Location Type: Remote
Job Contract Type: Full time
Job Seniority Level:
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Care Plan Reviewer (Clinical Case Manager BH) utilizes advanced clinical judgment and critical
thinking skills to supports appropriate member behavioral healthcare through review of assessment
and care planning documentation and consultation with care coordinators to support psychosocial
wraparound services to promote effective utilization of available resources and optimal, cost-effective
outcomes.
As part of the bold vision to deliver the “Next Generation” of managed care in Ohio Medicaid, Ohio
RISE will help struggling children and their families by focusing on the individual with strong
coordination and partnership among MCOs, vendors, and ODM to support specialization in addressing
critical needs. The OhioRISE Program is designed to provide comprehensive and highly coordinated
behavioral health services for children with serious/complex behavioral health needs involved in, or at
risk for involvement in, multiple child-serving systems.
Responsibilities include:
- Be clinically and culturally competent/responsive with training and experience necessary to
provide clinical consultation for members complex need across child-serving systems.
- Assessment of Member’s Child and Family-Centered Care Plans and Crisis and Safety Plan:
o Through the use of clinical tools and information/data review, review assessments of
member's needs and determines approach to meeting needs by evaluating
comprehensiveness of member's Child and Family-Centered Care Plans.
o Applies clinical judgment to the incorporation of strategies designed to reduce risk
factors and address complex clinical indicators which impact care planning and
resolution of member issues.
o Using advanced clinical skills, review crisis and safety plans for members experiencing a
behavioral health need to support appropriate individualized trauma-informed
interventions and de-escalation strategies.
- Enhancement of Medical Appropriateness and Quality of Care:
o Application and/or interpretation of applicable criteria and clinical guidelines, policies,
procedures, and regulatory standards while completing reviews and prior approvals to
assess member's needs to ensure timely administration of benefits.
o Using holistic approach consults with supervisors, Medical Directors and/or other
programs to overcome barriers to meeting goals and objectives; presents cases at case
conferences to obtain multidisciplinary view in order to achieve optimal outcomes.
o Identifies and escalates quality of care issues through established channels.
o Ability to speak to medical and behavioral health professionals to influence appropriate
member care.
o Utilizes motivational interviewing skills to provide coaching to care coordination staff
and supervisors to support the child and family-centered care planning process
consistent with System of Care Principles and High-Fidelity Wraparound practice.
o Provides coaching, information and support to empower the member to make ongoing
independent medical and/or healthy lifestyle choices.
o Analyzes all utilization, self-report and clinical data available to consolidate information
and begin to identify comprehensive member needs.
Required Qualifications
- Unencumbered Behavioral Health clinical license in Ohio is required (LMFT, LSW, LPC).
- 2+ years of experience in children's