Care Partnerships Associate - Remote
Care Partnerships Associate - Remote - CST/PST preferred - Full-time
Are you a builder at heart? Do you thrive in fast-paced, growth-oriented environments where you’re expected to think like an owner, move quickly, and proactively solve problems before they land on your desk?
Thriveworks is growing fast — and we’re looking for someone who’s ready to grow with us. The Care Partnerships Associate will play a key role in building and expanding strategic partnerships that drive patient referrals and long-term partner satisfaction. This is a high-impact, outbound-facing role ideal for someone who brings a sales or business development mindset — with the follow-through to back it up.
You’ll be responsible for growing partner relationships through proactive outreach, creative problem-solving, and a deep understanding of what makes healthcare partnerships succeed. This role is perfect for someone who’s entrepreneurial, metrics-driven, and thrives in environments where you create the playbook.
What You’ll Be Doing
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Own and grow a portfolio of healthcare partnerships — with a clear focus on driving referrals and increasing partner engagement
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Proactively reach out to providers, referral coordinators, and practice managers to strengthen relationships and spot growth opportunities
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Identify patterns in referral behavior and recommend tactics to improve performance
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Execute outreach campaigns (calls, emails, in-person if applicable) to build awareness and drive partner retention
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Collaborate cross-functionally with marketing, clinical operations, and analytics to support partner needs and campaign execution
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Create monthly reports, dashboards, and presentations that track performance and growth metrics
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Support pre-launch and launch strategies for new markets, ensuring all stakeholders are aligned
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Maintain CRM and internal tools (Salesforce, Google Drive, Monday.com) with up-to-date, actionable insights
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Always be looking for ways to add value and streamline the partner experience
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Actively participate in internal meetings and training, sharing ideas and best practices
What You Bring to the Table
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2–5 years of professional experience; business development, outreach, or sales experience highly preferred
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Strong communication and relationship-building skills - You’re comfortable on the phone, in person, and via email
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High level of ownership - You don’t wait for direction: you initiate, follow up, and follow through
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Problem-solving mindset - You’re able to troubleshoot partner issues with creativity and urgency
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Comfortable with data - You know how to look at performance metrics and translate them into actions
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Organizational skills with the ability to juggle multiple priorities in a fast-paced environment
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Experience with CRM tools (Salesforce preferred) and productivity platforms (Google Suite, Monday.com)
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Bachelor’s degree (Healthcare, Marketing, Communications, Business, or related field)
Why Join Us?
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You’ll be joining a passionate, mission-driven team working to make mental healthcare more accessible
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This is a high-growth opportunity where you’ll directly impact partner success and company expansion
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You’ll be empowered to try, test, and innovate — with support, but without micromanagement
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Fully remote role with preference for candidates in CST or PST; some travel (10–15%) may be required
This Role is Right for You If You…
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Have an entrepreneurial spirit and a “builder” mentality
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Are motivated by clear goals, KPIs, and the thrill of seeing your outreach turn into results
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Aren’t afraid to pick up the phone or reach out cold to make a connection
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Thrive in environments where autonomy is expected and high performance is rewarded
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Want to be part of a team that’s deeply committed to transforming mental healthcare
Benefits
- An amazing team culture
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Healthcare, Dental, Vision, and life insurance benefits
- 401K with 3% employer matc