Call Center Agent (WFH)

Be part of a passionate team and create opportunities!
CALL CENTER AGENT (OUTBOUND)
Job Description:

- Outbound calls for surveys, lead generation, event invitation and/or sales

- Inbound calls to resolve customer queries or close lead/sales

- Data entry to update customer relationship management (CRM) software

- Respond to emails

- Create reports using Microsoft Office and Google Drive

- Meet service level agreements set forth

- Perform other duties as assigned

Qualifications:

- Excellent English communication skills

- Typing Speed: at least 40WPM

- Ability to work under pressure

- Ability to multitask, prioritize and manage time efficiently

- Customer orientation and ability to adapt and respond to different types of personalities

- Intelligent

- No BPO experience required; fresh graduates are welcome to apply

MUST HAVE the following equipment:

- Hardware: Laptop/Desktop Intel i3 (7th gen or higher) / AMD Ryzen 3 (or higher)and 8 GB RAM

- OS: Windows 10 or higher (MacOS equivalent is allowed)

- Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature

- Internet connection: Wired connection; minimum of at least 30 Mbps

- Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord

So, why join us?

- Permanent work-from-home

- Full Time and Long Term Employment

- Government mandated benefits, Health benefits, leaves, bonuses, and other incentives (except Freelance contract)

- Salary will be based on: Skills, Attitude, Performance, Attendance

- Opportunity for regularization and promotion

- US and Canadian clients

- Shift: Graveyard Monday to Friday, and Saturday as needed

- Scholarship program duration: 5 to 8 days

Salary package structure:

Guaranteed Monthly Income: At least PHP 15,000
Incentives:Up to PHP 7,000

Total salary package:PHP 22,000 to PHP 25,000
WE LOOK FORWARD TO MEETING YOU!
Salary: PHP 15,000 upto PHP 25,000 salary package
Originally posted on Himalayas