Business Development Manager I - Softlines (Remote, Remote, US)

Overview:

Business Title: Business Development Manager

Position Title: Business Development Manager

Division: Consumer Products Services

Entity: Consumer Products Services

Reports to: VP, Business Development

FLSA: Exempt

Location: Remote, USA

Hours Worked:Typically, Monday through Friday, 40 per week.

However, must be flexible to meet the needs of the department and complete other projects as assigned.

Position Summary:

The purpose of this position is to identify potential new customers and successfully convert these prospects into new business across all BVCPS Business Lines and manage these customers through a start-up period after launch.

Objective:

Meet or exceed the annual stated new sales goal. Align with the Program Manager through the start-up period (not to exceed 2 years from launch of program) by liaising with all aspects of the testing, inspection, and/or consulting services provided to assigned clients as well as develop the client relationships at multiple levels (executive to manager) to ensure a successful program launch.

Duties and Responsibilities:

- Provide expertise to clients in areas of global compliance, industry standards, and client specifications through recommendations and identify and engage the appropriate people within Bureau Veritas where necessary.

- Responsible for driving the sales process from beginning (research and identification) to end (planning, launch and execution of program).

- Manage and direct the client start-up and provide guidance and collaboration with the Key Account Manager. The goal is to provide a smooth and seamless transition from start-up status to Key Account Management status, within the one (1) year of the launch of business.

- Define and develop with client an understanding of client’s needs, objectives, and expectations related to compliance, safety and quality and match these to CPSD’s services and capabilities.

- Sell services within pricing scope as defined by pricing team.

- Accountable for increase and decrease in client sales (new and recently launched).

- Develop strong client relationships including day-to-day contact up through multiple levels - executive level/decision makers to manager.

- Serve as liaison between the client and other global CPSD departments (Marketing, Information Resources Center, Operational Staff, Information Technology and Accounting).

- Arrange for all necessary client service support to include quarterly business reviews, quarterly/annual sales summaries, other client-specific reports, technical opinions, interpretations, recommendations and/or client operational manuals.

- Prepare for and participate in client meetings and presentations, training seminars and/or tradeshows.

- Forecast and monitor client sales, evaluate client operations, suggest process improvements, and identify new business opportunities.

- Successfully address day-to-day client requests, problems, issues, and complaints.

- Working with the Client Relations Manager, serve as the global internal and external liaison for all submissions requiring testing or evaluations to be performed by global testing locations.

- Monitor CPSD’s performance in relation to defined services.

- Provide back-up assistance for other business development management staff, as required.

- Participate in continuous training/education to keep abreast of current services provided by BVCPS.

Required Skills & Proficiencies:

- Must have an understanding and general competency in areas of technical regulations, standards, and compliance and requirements relating to the consumer products market (retailers and brands).

- Must have, or be able to quickly develop, executive level relationships at major retailers and brands within the consumer products industries.

- Must have an understanding of product development and sourcing – how the process works and where BVCPS services fit in.

- Ability to interpret technical information and translate into common