Business Development Manager
Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position.
Revenue Generation & Sales Partnership
- Collaborate with Sales to drive opportunities through the full sales cycle, from qualification to close
- Support achievement of revenue targets by positioning software and consulting solutions aligned to customer needs
- Contribute to pipeline growth through opportunity identification, qualification, and strategic account engagement
- Participate in and support the development of Statements of Work (SOWs) and solution proposals
Customer Engagement & Advisory
- Build and maintain trusted advisor relationships with customer stakeholders, including department leaders and executives
- Lead value-based conversations focused on ROI, time to value, operational efficiency, and business transformation
- Prepare and deliver on-location or remote presentations that clearly articulate business cases, solution value, and implementation strategies
Business Analysis & Solution Development
- Conduct onsite and remote business process assessments, ranging from half-day to multi-week engagements
- Evaluate customer processes and the systems supporting them, with a focus on product development and manufacturing
- Analyze product development and manufacturing workflows to identify gaps, inefficiencies, and optimization opportunities
- Develop actionable recommendations, including high-level optimization roadmaps and measurable positive business outcomes
Technical & Industry Expertise
- Maintain a strong understanding of company offerings and the broader technology landscape including Additive Manufacturing, CAD, PLM, ALM, IIoT/IoT, MES, AI, etc.
- Maintain a strong understanding of EAC offerings around AI, and how it can improve our customers product development and manufacturing processes
- Align customer challenges with appropriate solutions and internal subject matter experts
- Act as a subject matter resource for both customers and internal teams
Internal Enablement & Collaboration
- Educate, coach, and support the extended sales team on solution positioning and value articulation
- Collaborate cross-functionally with delivery, marketing, and leadership teams to ensure alignment and successful outcomes
- Share market insights and customer feedback to inform strategy and offerings
- Perform other duties as assigned based on evolving business needs.
An equivalent combination of education, training and experience will be considered.
Education & Experience
- Bachelor’s degree in business, engineering, or a related field preferred (or equivalent experience)
- 5–7+ years of experience in business development, technical sales, or business analysis within the discrete manufacturing industry
- Proven experience supporting complex, consultative sales cycles and developing account-specific close strategies
- Background working in a collaborative sales environment with overlay or matrixed teams
- Familiar with Microsoft Office tools
Industry & Technical Expertise
- Strong understanding of product development and manufacturing business process
- Demonstrated ability to assess business processes and identify optimization opportunities with measurable value
- Experience with PLM platforms (e.g., PTC), enterprise systems, and/or IIoT/IoT solutions preferred
- Experience with applying the latest AI technology to improve business processes and systems preferred
Core Competencies
- Exceptional communication, presentation, and storytelling skills across technical and executive audiences
- Excellent organizational skills, ability to work independently with focus and discipline.
- Ability to balance business, technical, and sales acumen in customer-facing situations
- Strong consultative mindset with a focus on delivering customer value and long-term success
- Confident and credible presence when engaging with senior leadership and C-level stak