Business Development Director
Position Summary: Responsible for driving revenue growth, developing strategic client relationships, and expanding business opportunities across assigned geographies and verticals. This role identifies new leads, qualifies opportunities, develops proposals and plays a critical role in transforming leads into long-term client engagements. The Director serves as a trusted advisor to clients and internal leadership, leveraging deep industry knowledge, market intelligence, and consultative sales strategies to achieve corporate objectives.
Responsibilities:
Strategic Business Development
• Identify, pursue, and close new business opportunities in alignment with corporate growth strategies.
• Own revenue targets and client relationships for key accounts or regions.
• Develop strategies to expand into new geographies, vertical markets, or service lines.
• Support Client Directors by providing qualified leads, insights, and opportunities for growth.
• Meet utilization targets and/or team utilization targets.
Client Relationship Management• Act as a trusted advisor to clients, understanding their business objectives and aligning company services to meet their needs.
• Build and maintain strong executive-level relationships with clients, partners, and industry stakeholders.
• Collaborate with delivery and operations teams to ensure high-quality service and client satisfaction.
Market Intelligence & Proposal Support
• Monitor broadband, telecommunications, and professional services industry trends.
• Provide insights into competitor activity, market opportunities, and emerging client needs.
• Oversee proposal development for large and complex opportunities, ensuring alignment with client objectives.
• Leverage market intelligence to guide strategic decision-making and resource allocation.
Opportunity, Revenue & Financial Oversight• Develop and monitor budgets, forecasts, and performance metrics for assigned regions or accounts.
• Maintain CRM including accurate and regular updates of the CRM system with required Client and project data.
• Provide requested Client and project updates, account reviews, quarterly reports.
• Evaluate pricing strategies, revenue models, and financial performance of business development initiatives.
• Ensure that all proposals, contracts, and agreements maximize profitability and align with company strategy.
• Perform other related duties, as assigned.
Education: Bachelor’s degree in Business Administration, Marketing, Engineering, or combination of post-secondary education and directly related work experience in a related field.
Experience:
Required:
• 3-5 years of experience in sales, business development, or account support, preferably in telecommunications, broadband, or professional services.
• Strong research, analytical, and problem-solving abilities.
• Excellent verbal and written communication skills; confident in presenting ideas and coordinating discussions internally.
• Familiarity with CRM tools (e.g., Salesforce, HubSpot, Vantagepoint) and Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to coordinate multiple projects and meet deadlines in a fast-paced environment.
Preferred:
• Understanding of broadband/telecommunications industry, consulting, or engineering services.
• Exposure to proposal development or project coordination.
• Consultative approach to client engagement and solution development.
• Familiarity with broadband or professional services certifications.
Licenses, Certifications, Training Requirements:
• A valid motor vehicle driver’s license in good standing is required. No DWI/DUI convictions.
Physical Requirements and Environmental Factors:
- Work is primarily computer work, and most assignments are performed in an office-type environment.
• Flow of work involves normal mental and visual attention along with manual coordination much of the time.
• Attending conferences and events in medium—and large-sized event areas and will interact with