Business Consultant, Retail

Description

Onebeat is looking for a Business Consultant to help retail and supply chain leaders unlock the full value of our platform — from initial discovery, through solution design, to long-term adoption. This is a true pre- and post-sale role: you'll be involved before the deal is signed and stay engaged long after, helping customers realize real business value.

The ideal candidate has a genuine understanding of the retail world (merchandising, planning, supply chain, or operations) and is comfortable and articulate presenting to senior, executive-level stakeholders. This is a hands-on, individual-contributor role rather than an executive or management position — candidates with up to about 15 years of experience are very welcome, as long as they're looking to execute personally rather than manage from the top.
Location: Colombia or Mexico.
What You Will Do
Discovery & Business Consulting

- Meet with retail executives and operational leaders to understand their business goals, challenges, and opportunities.

- Conduct discovery workshops with stakeholders across Supply Chain, Planning, Merchandising, Inventory Management, and Operations.

- Identify operational gaps, inefficiencies, and opportunities for improvement.

- Translate business challenges into practical solution recommendations.

- Act as a trusted advisor throughout the evaluation process.

Solution Design & Pre-Sales Support

- Work closely with Sales, Product, and Implementation teams to define solution scope and business value.

- Support solution design, business cases, and customer presentations.

- Help customers understand how Onebeat can address their operational challenges.

- Contribute to project planning and implementation readiness.

Post-Sales Adoption & Value Realization

- Partner with Implementation and Customer Success teams during onboarding and go-live.

- Help customers adopt new processes and ways of working.

- Monitor adoption and identify risks that may impact business outcomes.

- Support executive business reviews and value discussions.

- Identify expansion opportunities based on demonstrated customer success.

- Represent the voice of the customer internally and provide feedback to Product and Leadership teams.

Requirements

- Relevant experience in retail, ideally in merchandising or planning — you understand the world of retail and speak its language.

- Excellent presentation and communication skills — confident and articulate, presenting to senior, executive-level stakeholders.

- Ability to move fluidly from supporting a client's design and needs to supporting hands-on execution.

- A hungry, driven mindset with genuine passion to learn and grow.

- This is a hands-on, individual-contributor role, not an executive or management position — open to candidates with up to ~15 years of experience, as long as they want to execute personally rather than manage from the top.

Preferred Experience

- Experience (up to ~15 years) in Retail Technology Consulting, Retail Software Implementation, Supply Chain Consulting, or Retail Transformation projects.

- Experience working for a software vendor, consulting firm, implementation partner, or system integrator serving retail customers.

- Experience leading customer discovery workshops, business assessments, or solution design engagements.

- Understanding of inventory management, replenishment, allocation, merchandise planning, demand planning, supply chain, or retail operations.

- Fluent Spanish; good working proficiency in English, written and spoken — our team collaborates and interviews in English.

- Fashion Retail or Apparel industry experience.

- Experience with Oracle Retail, SAP Retail, Blue Yonder, RELEX, Manhattan, ToolsGroup, o9, Kinaxis, Aptos, Infor, or similar platforms.

- Experience supporting inventory optimization, planning, replenishment, forecasting, or retail transformation initiatives.

- Experience working with enterprise retailers across LATAM.

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