Business Analyst
APPLICATION INSTRUCTIONS:
- CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
- CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, pleaselogin to Workday to complete thestudent application process. Please do not apply here, apply internally through Workday.
- If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
POSITION SPECIFICS
Penn State IT is seeking two Business Analysts to support key Workday functional areas:
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Workday Payroll, Benefits, Timekeeping, and Absence Team
- Workday Recruiting and Talent Team
The Business Analyst serves as a strategic liaison between business stakeholders and technical teams, analyzing business needs,identifyingopportunities for process improvement, and translating business requirements into effective Workday solutions. This position plays a critical role in enhancing HR technology capabilities, supporting operational excellence, and ensuring that Workday solutions align with university businessobjectivesand compliance requirements.
Experience supporting Workday as a business analyst is preferred. Candidates with significant business analyst experience supporting comparable enterprise HRIS platforms (e.g., Oracle HCM Cloud, SAP SuccessFactors, PeopleSoft HCM, or UKG Pro) and the ability to quickly learn new systems are encouraged to apply.
LOCATION
Penn State IT is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. The location of this position is flexible and canoperatefully remote within the United States (restrictions apply). Standard working hours are in the eastern time zone.
KEY RESPONSIBILITIES
Business Analysis & Requirements Management
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Partner with Human Resources, Payroll, Benefits, Talent Acquisition, and other university stakeholders to understand businessobjectives, challenges, and operational needs.
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Elicit, document, analyze, andvalidatebusiness, functional, and non-functional requirements.
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Develop business process flows, use cases, user stories, functional specifications, and other project documentation.
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Facilitate workshops, interviews, andrequirements-gatheringsessions.
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Ensure requirements are clearly communicated and understood by technical teams.
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Translate complex business needs into actionable Workday configurationand enhancement requirements.
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Collaborate with data and analytics teams to define reporting requirements.
Workday Functional Support
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Support Workday business processes, integrations, reporting, security, and system enhancements within assigned functional areas.
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Collaborate with functional and technical teams to evaluate system capabilities and recommend improvements.
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Assist with Workday releases by assessing impacts, testing new functionality, and supporting implementation activities.
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Identifyopportunities tooptimizebusiness processes using delivered Workday functionality and best practices.
Process Improvement & Solution Design
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Analyzecurrent-stateandfuture-statebusiness processes.
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Conduct gap analyses and recommend innovative solutions that improve efficiency, user experience, and data quality.
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Support continuous improvement initiatives across HR operations and technology platforms.
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Develop recommendations that align with university policies, compliance requirements, and strategic goals.
Project & Change Support
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Participate in and lead business analysis activities for Workday projects and enhancements.
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Collab