Business Analyst

We’re looking for a Business Analyst to help design and scale the company’s operational platform — internal systems, workflows, and automation that power day-to-day operations. This role is focused on operational transformation: taking complex, manual processes and turning them into scalable, structured, and increasingly automated systems - including with the help of AI. You’ll work across Operations, Compliance, Risk, Finance, and Support teams, helping redesign how work actually gets done. This is not a documentation-only role. We are looking for someone who actively builds clarity out of chaos, moves fast, and is comfortable prototyping and testing ideas in real workflows. your role at xpate : - Analyze and map complex operational workflows and processes. - Identify inefficiencies, bottlenecks, and automation opportunities. - Help design scalable internal systems and workflow logic. - Translate business and operational needs into structured requirements for Product and Engineering teams. - Rapidly prototype process improvements and AI-assisted workflows (e.g. using AI tools, low-code/no-code, lightweight models or workflow tools). - Work closely with Product Managers and Engineers to bring solutions into production. - Support the design of AI-assisted and partially automated operational processes (human-in-the-loop where needed). - Define process rules, edge cases, decision logic, and operational flows. - Track impact: efficiency gains, reduction in manual work, speed, and quality improvements. we’re ready to meet you, if… - Has experience working with operational processes, internal systems, or workflow-heavy environments. - Thinks in systems, workflows, and end-to-end operational logic. - Can break down messy processes into structured, executable logic. - Is comfortable working in ambiguity and improving processes that are not well defined. - Has strong execution mindset and moves quickly from analysis to solution. - Actively uses AI tools in daily work (analysis, structuring, prototyping, automation). - Has experience quickly prototyping ideas and testing them in real operational contexts. - Works well with Product, Engineering, and Operations teams. Nice to have - Fintech, payments, compliance, or risk operations experience. - Experience with AI-assisted workflows or LLM-based tools. - Hands-on experience with low-code/no-code automation tools. - Experience in regulated or high-scale operational environments. what working at xpate looks like: - Work on core operational infrastructure with real business impact. - Shape how complex operations scale through systems, AI and automation. - High ownership and fast execution culture. - Strong collaboration with Product, Engineering and Operations teams. - Flexible work environment. - Competitive compensation and benefits. why join xpate ? We’re building the financial backbone of the future — where payments move freely and businesses grow without barriers. If you want real impact, freedom to innovate, and work that drives change, xpate is the place for you . Originally posted on Himalayas