Billing Senior Associate

About Us

At Alteva RCM , we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

Position Summary

The Senior Billing Associate – Enterprise Accounts is responsible for executing and overseeing front-end billing operations for high-volume, multi-faceted enterprise clients. This role operates in a more complex environment requiring coordination across multiple systems, teams, and workflows. The Senior Associate serves as a key operational partner to Account Management, ensuring accurate billing execution, efficient workflow routing, and timely resolution of issues while maintaining strong alignment with client-specific requirements.
Key Responsibilities

- Manage full-cycle claim intake through charge release for high-volume, enterprise-level accounts

- Execute billing activities across multiple client and internal systems, ensuring data accuracy and consistency

- Coordinate closely with Account Managers, AR teams, and other stakeholders to align on priorities and account needs

- Support account setup and maintenance, including billing rules, workflows, and system configurations

- Own resolution of complex billing issues and escalations, including cross-system discrepancies

- Monitor workflow queues and ensure timely processing and proper routing of accounts

- Identify operational gaps across systems and workflows and recommend process improvements

- Partner with coding and other teams to resolve dependencies impacting billing accuracy or timeliness

- Assist with client-related requests and provide operational insights as needed

- Ensure adherence to SLAs, client requirements, and internal performance standards

- Provide guidance and support to Billing Associates working on enterprise accounts

Qualifications

- 10+ years of medical billing or revenue cycle experience required

- Strong understanding of front-end billing workflows and charge release processes

- Experience working with high-volume or complex accounts

- Ability to navigate and manage work across multiple systems and platforms

- Strong problem-solving and analytical skills, particularly in cross-functional environments

- Excellent organizational and communication skills

Preferred Experience

- Experience supporting enterprise or multi-location clients

- Familiarity with multiple billing systems and/or EHR platforms (e.g., Epic)

- Prior experience working in a highly coordinated, cross-functional environment

- Experience mentoring or supporting junior team members

Pay Range

$70,000—$85,000 USD

Benefits

Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

Originally posted on Himalayas