Bilingual Scheduling & Staffing Coordinator (English & Spanish)

Category: Employment - Recruiting - Staffing

Location:

Bilingual Scheduling & Staffing Coordinator (English &

Spanish)

Overview

We are seeking a highly organized, fast-paced coordinator to manage incoming referrals and

match families with the right providers. This is not a data entry role — it requires strong

communication, decision-making, and follow-through to ensure services are scheduled quickly

and efficiently.

Key Responsibilities

- Respond to all new referrals within 30 minutes of receipt

- Match families with appropriate providers based on language, schedule, and location

- Coordinate scheduling between families and providers until services begin

- Maintain consistent follow-up and communication with all parties

- Track referral status, outcomes, and reasons for lost referrals

- Report recurring issues or service gaps to the team

- Maintain accurate documentation for reporting and audit readiness

Qualifications

- Fluent in English and Spanish (written and verbal)

- Strong communication and follow-up skills

- Highly organized with the ability to manage multiple tasks at once

- Sense of urgency and ability to work in a fast-paced environment

- Comfortable using systems to track data and manage workflows

- Strong problem-solving skills and ability to make decisions independently

What Success Looks Like

- Immediate response to new referrals

- Smooth scheduling with minimal delays or rescheduling

- Consistent follow-ups without reminders

- Clear, accurate tracking and reporting of all referral activity

Details
Originally posted on Himalayas