Benefits Administration Delivery Analyst German Speaker
Join us on a journey of endless possibilities
At Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
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To learn more about us, visit stradaglobal.com
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Be responsible for the benefits administration for client’s employees located in EMEA region
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Resolves cases and enter benefits data in the system for our client’s employees
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Collaborates with the client to resolve requests they may have related to a service or an escalated employee issue
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Works daily with other Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees
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Processes reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.
- Works with Excel Calculation sheets
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Problem solves issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.
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Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications
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Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective
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Provides creative solutions to continuously improve and optimize client delivery
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Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required
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Opportunity to oversee and coach others with regards to a specific project and/or process
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Contributes to and leads projects utilizing standard project management disciplines
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Takes an active part in Process Transition from Client to Strada office, as required.
Requirements:
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English Language – C1 Level is required (CEFR scale or equivalent)
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German Language – C1 level is required (CEFR scale or equivalent)
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At least 3 years of experience in Benefits Administration/HR Administration/Payroll area
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Extensive analytical and problem-solving skills
- Strong attention to details
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Good understanding of delivering an outstanding customer experience
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Understands the project life cycle and deployment governance
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High level exposure in fast paced environment
- Great Time management skills
- Experience in MS Office is a must
- Very Good knowledge of MS Excel
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Working experience in Benify or SHARP (SAP HR) system would be an asset
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High level of self-motivation and proactivity is required
- Spotless record and strong ethos
At Strada, our values guide everything we do:
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Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
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Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
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Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
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Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
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Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right.
Benefits
At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportun