Automation Digital Product Manager
Job Title: Automation Digital Product Manager
Job Location: Work at Home, Texas, United States
Job Location Type: Remote
Job Contract Type: Full time
Job Seniority Level:
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
As an Automation Digital Product Manager within the Automation Center of Excellence, you will lead the end-to-end delivery of automation opportunities , from intake and discovery through deployment and continuous optimization.
This role is accountable for owning intake, feasibility assessment, roadmap development, backlog prioritization, and delivery execution , while ensuring strong alignment with business objectives. You will partner closely with business stakeholders to understand their operating models, core processes, challenges, and pain points , and translate those insights into a prioritized and sustainable pipeline of automation opportunities.
You will also play a critical role in nurturing business relationships , proactively expanding the automation portfolio, and ensuring continuous value delivery to business organizations through automation and process optimization.
Key Responsibilities
Business Engagement & Relationship Management
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Build and maintain strong relationships with business stakeholders across supported organizations
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Act as a trusted partner and advisor , deeply understanding business needs and priorities
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Proactively nurture business relationships to grow the automation backlog and expand impact
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Identify opportunities to drive additional value through automation and process improvements
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Regularly engage stakeholders to align on priorities, roadmap, and delivery progress
Intake, Discovery & Opportunity Identification
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Lead intake and feasibility efforts by engaging with business stakeholders to:
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Understand core processes, workflows, and operating models
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Identify pain points, inefficiencies, and challenges
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Identify and shape new automation opportunities aligned to business needs
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Build and document end-to-end process workflows and process maps
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Define and document:
- Problem statements
- Scope of automation
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Business requirements and expected outcomes
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Develop business case value , including efficiency gains, cost savings, and operational impact
Automation Roadmap & Prioritization
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Partner with business stakeholders to shape and manage automation roadmaps for supported business groups
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Evaluate and prioritize opportunities based on value, complexity, and strategic alignment
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Own and manage the opportunity pipeline and product backlog
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Lead backlog refinement to ensure readiness and clarity for development
End-to-End Opportunity Delivery Ownership
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Own and manage the full lifecycle of automation opportunities , from intake through delivery and post-production support
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Develop detailed delivery plans , including:
- Timelines and milestones
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Resource planning and hours allocation
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Perform and validate effort estimates across requirements, development, and testing
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Track and report status, progress, risks, and outcomes to leadership (LT) and business stakeholders
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Proactively identify, manage, and resolve risks, dependencies, and blockers to ensure successful delivery
Requirements & Product Management
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Lead requirements gathering in close partnership with business teams
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Translate requirements into user stories, acceptance criteria, and functional specifications
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Own backlog management , prioritization, and refinement
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Facilitate user story reviews and secure busin