Aternity Consultant - Remote - SECRET Clearance

Job Description

Must be a US Citizen
MUST HAVE AN ACTIVE SECRET CLEARANCE

As an Aternity Consultant, working with Aternity's Application Performance Management (APM) & End User Experience Monitoring (EUEM) products you will help solve clients enterprise-wide network, application, server capacity and end-user performance issues. The position combines desktop engineering disciplines with a business focus for delivering and utilizing IT performance management solutions. You will leverage Aternitys technologies to plan, design, deploy, operate, manage, troubleshoot and optimize IT infrastructures and devices.

- Analyze and understand customers IT organization, requirements and processes, and use this knowledge to assist in achieving full adoption and utilization of Aternity's solutions to maximize ROI and business value

- Providing specialized planning and design expertise in digital experience monitoring, application performance troubleshooting and/or optimization and end user performance analysis

- Collecting end user and application performance information for troubleshooting

- Developing scripts for use with Aternitys EUEM and APM products for metric collection and remediation tasks.

- Configuring and programming accurate and valid measurements for end-user activities and backend application transactions

- Presenting and articulating advanced product features, benefits, and overall product solutions

- Work directly with customers, colleagues and other stakeholders to achieve project goals either on site or remotely

- Troubleshooting performance issues for Windows and UNIX based platforms

- Producing solutions to fulfill customer needs within budget and schedule constraints

- Serving as an expert in cloud migration, application performance, and/or application delivery, utilizing Aternity's complete Digital Performance platform

Desired Technical Skills:

- MUST HAVE ATERNITY product experience or competing product experience (Lakeside Systrack, Nexthink, Dynatrace, AppDynamics, etc.)

- Network and infrastructure performance monitoring and analysis experience is preferable

- Solid understanding of common application architecture frameworks, distributed mechanisms and messaging components

- Understanding of IT methodologies for deploying and changing software in Enterprises

- Programming skills in either PowerShell, Python, C++, Golang, Rust or familiarity with others

- Experience with Business Intelligence tools such as PowerBI, Tableau, Qlik or others

- Understanding of the internal workings of J2EE and / or .NET

- Proven technical skills, including SQL and XML, along with an understanding of network/HTML/HTTP traffic

- Knowledge of:
- Cloud-based technology such as AWS, Azure, and Docker

- Web technologies (server side and client side) such as Java Servlets, HTML, CSS, JavaScript, Ajax, HTTP protocol and the RESTful architectural style.

- Knowledge of web application architecture and software including Web Servers (Apache, IIS), Application Servers (WebSphere, WebLogic), Databases (Oracle, SQL Server, DB2) and Operating Systems (UNIX, Windows).
- While youre not expected to be a subject matter expert in all of these, high level knowledge of the functionality of each component and how they inter-relate and operate is crucial.

- Basic administrative skills for these technologies is a plus

- Knowledge of TCP/IP networking

Qualifications

Must be a US Citizen
MUST HAVE AN ACTIVE SECRET CLEARANCE 

- Bachelor or Masters degree in Computer Science or equivalent professional experience

- Ability to communicate effectively with technical and non-technical audiences, drive IT projects forward in large organizations, and translate technical features into tangible customer business benefits

- Self-motivated and capable of high performance under minimal supervision

- Professionalism appropriate for working with Fortune 500 clients

- Organized and detail-oriented, with strong customer service and te