Associate Product Operations Manager

We are seeking a proactive and detail-oriented Associate Product Operations Manager to support our Product
organization in improving operational efficiency, cross-functional alignment, and consistency in how work moves
through the Product Development Lifecycle (PDLC). Working closely with, and at the direction of, the Senior Product
Operations Manager and Product Leadership team, this role will execute the day-to-day tactics that keep our Product
Operating Model running smoothly, while building the experience and judgment to take on greater ownership over
time.
 Align: work closely with the Product Leadership, Senior Product Operations Manager, Product Managers, and
cross-functional business partners to help ensure product work is clearly understood, decisions are
communicated effectively, and teams stay aligned on priorities, dependencies, and readiness.
 Enable: Help provide product teams with the means to complete routine and strategic tasks as efficiently as
possible, by supporting key processes, maintaining tools and workflows, and bringing structure to how work is
prepared, reviewed, and tracked.
 Improve: Support continuous, iterative improvement of how teams work by helping identify bottlenecks,
reducing time spent on non-core product activities, and reinforcing the systems, governance, and operating
rhythms that support high-quality product work
Duties & Responsibilities
Product Operations is a multifaceted function that focuses on improving how the Product organization operates day to
day, driving cross-functional collaboration, and enabling product teams to focus on what they do best: build great
products. This role is a mixture of hands-on execution and support for continuous improvement, working under the
direction of the Senior Product Operations Manager and Product Leadership team. In this role you will be responsible
for:
Best Egg
 Product Operating Model and Product Development Life Cycle (PDLC) Support: Support the flow of work from
intake through discovery, assessment, planning, and delivery by helping ensure requests are complete, handoffs
are clear, and the right information is available at the right time.
 Intake and Initiative Readiness: Support the intake process by serving as a first line of review for incoming requests.
Work with stakeholders to gather required inputs and help ensure work is ready for Product review and decision-
making.
 Operating Rhythm and Meeting Support: Help prepare, coordinate, and, where appropriate, facilitate recurring
forums such as Weekly Business Reviews, roadmap reviews, stakeholder meetings, and leadership sessions.
Ensure materials are organized, decisions are captured, and follow-up actions are tracked to completion.
 Tools and Workflow Optimization: Maintain the product management tech stack, including workflow hygiene,
documentation practices, and reporting accuracy, and flag opportunities to improve transparency and usability
across Product and cross-functional teams.
 Governance and Process Support: Support key operating processes including compliance reviews, cross-functional
readiness, and other recurring governance needs that help the business interact effectively with Product.
 Cross-functional Project and Program Support: Support the execution of select cross-functional initiatives directed
by the Senior Product Operations Manager and Product Managers, helping track alignment on scope, timelines,
dependencies, and risks across teams.
 Data-informed Execution: Help gather and organize data, reporting, and operational insights to support the Senior
Product Operations Manager and Product Leadership in identifying trends and informing process improvements.
 Iterative Improvement: Help ensure product operating processes, frameworks, and methodologies remain
practical and fit for purpose. Support the rollout of improvements as directed, with a bias toward progress over
perfection.
 Cross-functional Collaboration: Support open communication and help