Associate Product Manager
About Us
The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital , collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.
The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital , marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.
About the Role
We’re looking for an Associate Product Manager to join the Connectivity & Insights pod within Dotdigital ’s product team. This role will focus on enabling our customers to seamlessly integrate their tech stack with our Dotdigital Marketing platform.
You’ll support Dotdigital ’s product strategy by helping to grow the number of valuable integrations in our ecosystem, both in-house and partner-built. You’ll also help customers get the most value from our integrations by improving the user experience, reducing barriers to entry, and supporting adoption.
With support from the Group Product Manager, Connectivity & Insights, you will contribute to the Dotdigital product team by:
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Contributing to the integrations strategy and roadmap, helping ensure it supports Dotdigital ’s wider product strategy.
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Carrying out continuous product discovery in collaboration with stakeholders to understand the integrations landscape, including customer needs, market trends, and competitor activity.
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Helping assess API schemas, authentication requirements, and integration constraints across third-party platforms, Dotdigital ’s APIs, and Tray, our iPaaS platform.
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Working closely with engineers, UX designers, and other stakeholders to explore potential solutions, test assumptions, and identify valuable opportunities.
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Supporting product decision-making by considering value, risk, and potential success measures, and by sharing learnings openly when ideas need to evolve or change direction.
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Working proactively with internal stakeholders, customers, partners, and prospects to understand demand for different integrations and help inform prioritisation.
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Using market research and internal insight to support the development of a strong integrations strategy that keeps Dotdigital competitive in the market.
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Contributing to thinking around pricing and packaging when developing new features or products.
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Supporting launch planning by helping define the approach, communicating the rationale, and capturing insights from previews and early feedback.
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Collaborating with Product Marketing to help shape the launch narrative for solutions being released publicly.
Supporting the end-to-end product development lifecycle for your area, from early concept through to launch and iteration, working closely with Agile development teams to deliver valuable outcomes.
About You
Essential
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Demonstrable passion for a career in Product Management.
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Some previous internship, placement, university project, or work experience in Product, Technology, or a related field.
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Excellent written and verbal commun