Associate Director, Field Investigations (APAC) - CONTRACTOR ROLE
About IP House
At IP House , we empower brands, legal professionals, and rights holders to manage and protect intellectual property—both online and offline—on a truly global scale. Through cutting-edge technology and deep cross-border expertise, we deliver scalable, end-to-end solutions for IP portfolio management, enforcement, and brand protection.
With over 700 experts across five continents, we are trusted by some of the world’s most recognized brands to combat counterfeiting, piracy, and IP infringement at scale.
As we pursue aggressive expansion across Asia Pacific, we are seeking an operationally minded, commercially capable, and compliance-driven leader to serve as Associate Director of Field Investigations for the Asia Pacific region. This role will shape the future of our field investigative capability across the region, executing a model built for scalability, rigorous standards, and best-in-class client delivery.
Overview of the Role:
The Associate Director of Field Investigations (APAC) will spearhead the continued build-out of IP House ’s on-the-ground field investigations network in the region, including in-house teams, networks, and strategic partnerships, ensuring robust execution across licensing, compliance, quality management, and business development. This is a highly visible, senior role that will drive both business opportunity and operational excellence for our field investigations services.
The right candidate will bring a blend of practical field investigations expertise, strong leadership and team-building capacity, robust business judgment, and a relentless commitment to seamless client delivery. You’ll work cross-functionally within internal teams to ensure IP House ’s global standards and commercial objectives are met, while adapting to Asia Pacific regulatory and operational realities.
Essential Duties and Responsibilities:
Investigative Operations & Leadership
- Lead the expansion and day-to-day management of field investigations across Asia Pacific, overseeing all field activities, subcontractor engagement, and process development in the region.
- Expand and scale a compliant, licensed, and quality-focused field investigations network—with redundancy in key markets and a focus on coverage expansion, especially across high-priority jurisdictions in Greater China, Southeast Asia, and other key APAC markets.
- Develop, standardize, and enforce field investigative protocols, including evidence handling, reporting, and client communications, to ensure consistency and compliance.
Licensing, Compliance & Quality Assurance
- Manage ongoing investigative licensing, permitting, and compliance obligations in APAC jurisdictions, ensuring full coverage for current and future business needs.
- In coordination with our Investigative Due Diligence Unit, oversee rigorous vetting and onboarding of our field investigator network: license verification, insurance, references, background checks, and professional standards.
- Maintain compliance with all applicable laws; champion continuous improvement and conformity to emerging regulations and best practices.
- Implement and monitor ongoing quality assurance, performance metrics, and process reviews throughout our network in region.
- Ensure that all field work is ethical, necessary and proportionate to what it seeks to achieve and is aligned with the IP House Code of Conduct for investigators and similar client codes.
- Promote legality, confidentiality, honesty and integrity as the cornerstone of all field operations.
Business Development & Revenue Growth
- Partner with Product, Client Success, Client Solutions, and Global Field Investigations teams to drive partnership expansion.
- Cultivate and maintain relationships with key clients, acting as the primary escalation point for field investigations in Asia Pacific and ensuring seamless, high-touch service.
- Drive the development of value messaging and client-facing materials that