Assistant Marketing Manager - Social Media Remote
Summary: The Assistant Marketing Manager - Social Media is responsible for executing DHC USA’s social media content and supporting influencer and campaign initiatives. This role ensures consistent, high-quality content publishing, community engagement, and operational support for social marketing activities.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Content Execution & Publishing
- Create, schedule and publish content across social platforms
- Format and prepare content for platform-specific requirements
- Maintain content calendar accuracy and adherence
Content Creation Support
- Ideate, create and edit video and image assets for social use being the originator and user of third party content
- Assist in caption writing and content optimization
- Support development of social-ready assets
Community Management
- Monitor and respond to comments and messages
- Escalate issues to appropriate teams
- Support community engagement initiatives
Influencer Coordination Support
- Track influencer content and campaign timelines
- Support communication and logistics for creator partnerships
- Maintain influencer and content records
Performance Tracking
- Pull and organize social performance data
- Support reporting and analytics processes
Creator Outreach Support
- Assist with influencer outreach and communication logistics directly or indirectly using tools/partners
- Confirm shipping details and manage follow-ups
- Maintain outreach tracking and response logs
Competencies and Qualifications
To perform the job successfully, an individual should demonstrate the following competencies:
- Strong understanding of social media platforms and content formats
- Experience with content scheduling tools and social media workflows
- Basic content creation and editing skills (e.g., Canva, CapCut, Adobe tools)
- Strong attention to detail and organizational skills
- Ability to execute against defined strategies and timelines
- Strong written communication skills for captions and engagement
- Ability to manage multiple tasks in a fast-paced environment
- Basic understanding of social media metrics and performance tracking
Success Measures
- Content calendar adherence
- Accuracy and quality of published content
- Community response timeliness
- Support of campaign execution
- Data accuracy and reporting timeliness
Education
- Bachelor’s degree preferred
- 1–3+ years of experience in social media, content creation, or digital marketing
- Experience with social media platforms and tools required
- Interest in beauty, skincare, or lifestyle categories preferred
Customer Service
Works well with customers (internal/external); promotes a positive image of the company; responds to requests for service and assistance; meets commitments; strives to solve issues raised by customers.
Teamwork
Values the input and know-how of other employees; asks for help, when needed; offers help to other employees, when needed; builds trust and respect among fellow employees; takes actions that demonstrate consideration for the feelings and needs of others; works with other departments toward a common goal.
Adaptability or Flexibility
Open to change and new information; adapts behavior and work methods in response to new information, changing conditions or unexpected obstacles; able to deal with frequent change, delays, or unexpected events.
Ethics
Upholds DHC ’s Code of Conduct; treats coworkers and customers with respect; behaves in a fair and ethical manner towards others; instills mutual trust and confidence; honesty; maintains confidentiality.
Professionalism
Approaches others in a positive manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Communication
Speaks clearly and persuasively in positive or negative situations;