Assistant Manager - Training & Development

Job Description:

- Assist the Head of HR in leading organization-wide learning and development initiatives.

- Conduct regular Training Needs Analysis (TNA) to identify skill gaps and design targeted training interventions.

- Collaborate with Operations and relevant departments to design and develop technical and behavioral training content aligned with business needs.

- Coordinate, schedule, and manage logistics for internal and external training sessions, including onboarding/orientation programs.

- Develop and implement training effectiveness and participant feedback mechanisms to evaluate program impact.

- Monitor and ensure the timely conduction of policy refreshers and departmental training sessions.

- Identify, train, and support senior staff members in their roles as mentors and coaches for team development.

- Maintain and update the training calendar, records, and database, ensuring accuracy and timely reporting to HHR

- Collaborate with functional heads to integrate performance evaluation outcomes with TNA findings and propose actionable recommendations.

- Assess ROI of training programs, recommend improvements, and stay updated on modern learning techniques and industry best practices.

Essential Technical Skills:

- Training needs analysis (TNA)

- Training delivery and facilitation

- Performance evaluation and linkage with TNA

- ROI assessment of training programs

- Data analysis and training reports preparation

- Instructional design and content creation

- Event and logistics coordination

Qualification & Experience:

- Bachelor's degree in Business Administration / Management.

- 4-5 years of experience in a Training & Development position, preferably in the Banking industry, or Non-Banking financial institutions.

Originally posted on Himalayas