Appointment Setter - EXPATS
Appointment Setter
Lead Generation, Outbound Outreach, CRM & Scheduling | Remote | U.S. Hours
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
Location: Remote
Expats are highly encouraged to apply.
About the Role
At Pavago , one of our clients is hiring an Appointment Setter to generate qualified meetings and help maintain a consistent, healthy sales pipeline.
This is a hands-on outbound role focused on engaging prospects, qualifying interest, and turning conversations into sales-ready appointments .
You’ll connect with potential customers through:
- Phone calls
- Follow-up sequences
Your goal is simple: start conversations, identify qualified prospects, and consistently book meetings that sales representatives can convert into opportunities.
If you’re confident speaking with prospects, comfortable with outbound outreach, organized with follow-ups, and motivated by measurable targets, this role is a strong fit.
What You’ll Own
Outbound Prospecting & Lead Engagement
- Reach out to prospects through phone, email, and LinkedIn
- Execute consistent outbound follow-up
- Engage both new and previously contacted leads
- Build rapport quickly and professionally
- Generate interest in the company’s products or services
- Maintain disciplined outreach activity throughout the day
Lead Qualification
Qualify prospects based on factors such as:
- Role and decision-making authority
- Industry
- Business needs
- Interest level
- Budget alignment
- Readiness to speak with sales
Ask effective discovery questions to determine whether a prospect is a good fit before placing them on a sales representative’s calendar.
Appointment Setting & Scheduling
Schedule qualified meetings using tools such as:
- Calendly
- Chili Piper
- HubSpot Meetings
- Google Calendar
- Outlook
You’ll also:
- Coordinate across multiple U.S. time zones
- Confirm appointment details
- Send reminders and confirmations
- Handle cancellations and rescheduling
- Follow up with prospects to improve meeting attendance
- Ensure calendars remain accurate and organized
CRM & Pipeline Management
Maintain accurate prospect and appointment records in:
- Salesforce
- HubSpot
- Zoho CRM
- Similar CRM platforms
Log:
- Calls
- Emails
- LinkedIn outreach
- Prospect responses
- Qualification notes
- Appointment details
- Follow-up requirements
Maintain strong CRM hygiene so sales teams always have accurate context before a meeting.
Sales Team Collaboration
Work closely with:
- SDRs
- BDRs
- Account Executives
- Sales leadership
Provide clear handoff notes covering:
- Prospect needs
- Pain points
- Interest level
- Relevant conversation context
- Qualification information
Share prospect feedback with the team to continuously improve messaging, targeting, and outreach.
Performance Tracking & Optimization
Track key metrics including:
- Calls made
- Emails sent
- Outreach activity
- Conversations generated
- Appointments booked
- Qualified meetings
- Meeting show rate
Identify performance gaps and recommend improvements to outreach, follow-up, or scheduling processes.
Required Experience & Skills
-
1–2+ years of experience in appointment setting, sales support, inside sales, lead generation, or another customer-facing sales role
- Experience with outbound phone and email communication
- Strong written and verbal English communication skills
- Confidence speaking with prospects and handling basic objections
- Ability to qualify interest before booking appointments
- Experience working with CRM systems such as:
- Salesforce
- HubSpot
- Zoho
- Familiarity with scheduling tools such as:
- Calendly
- Chili Piper
- Google Calendar
- Outlook
- Ability to manage multiple calendars and time zones
- Strong attention to detail and follow-through
- Comfortable working remotely during U.S. business hours
Nice to Have
- Experience supporting SDR o