Analyst, AI Transformation & Strategic Operations

The Company
Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.
Job Summary

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive.

Granicus is looking for a highly analytical, detail-oriented Analyst to support AI transformation and strategic operations work across the company. This role will sit within Corporate Strategy & Transformation and work closely with the Director of AI Transformation & Strategic Operations, the Director of Strategic Programs, the Director of Transformation, and the internal AI Engineering team.

The analyst will help identify opportunities, structure analyses, support execution, and track impact across functions. This is a hands-on role for someone who wants to learn how a software company drives change, build strong problem-solving instincts, and contribute directly to meaningful operational improvements.

The ideal candidate has 1–3 years of experience in management consulting, investment banking, corporate development, strategic finance, or another rigorous analytical environment and wants to apply that toolkit inside an operating company.
What Your Impact Will Look Like
Responsibilities
- Support cross-functional AI transformation workstreams from problem definition through implementation

- Build analyses, models, and executive-ready materials to support opportunity sizing, prioritization, and value tracking

- Help map current-state workflows, identify bottlenecks, and document future-state processes

- Partner with teams across Sales, Customer Success, Support, Operations, Finance, IT, and Product to gather inputs and drive execution

- Support pilots of AI-enabled workflows, copilots, and process changes

- Maintain project trackers, action-item logs, meeting notes, and follow-up across multiple initiatives

- Help define KPIs and track impact such as time saved, cycle-time reduction, productivity gains, and cost reduction

- Prepare polished PowerPoint materials and supporting analysis for leadership reviews

- Conduct internal, customer, and market research to inform recommendations

- Support program coordination and workstream management across concurrent transformation initiatives

- Help develop reusable templates, playbooks, and documentation to improve execution discipline

You Will Love This Job If You Have
Experience
- 1–3 years of relevant experience in investment banking, management consult