AI Implementation Engineer (Customer facing role)

Role Overview

We are looking for an AI Implementation Engineer to help customers successfully deploy our AI solutions. The role involves configuring AI agents, translating customer requirements into scalable AI solutions, and troubleshooting AI outputs.
What You Will Do

Configure AI agents, prompts, and workflows for customer accounts, troubleshoot AI outputs, and work closely with Product, Engineering, and Customer Success to deliver successful implementations.
Why It Might Be a Fit

The ideal candidate has 3+ years of experience in Solutions Engineering, Implementation, Technical Consulting, Product, or a similar B2B SaaS role, and strong analytical skills with a structured approach to problem solving.
Requirements

- 3+ years in Solutions Engineering, Implementation, Technical Consulting, Product, or a similar B2B SaaS role

- Strong understanding of data structures, mappings, imports, and APIs

- Experience using LLMs, AI agents, or prompt engineering in a practical setting

- Comfortable troubleshooting technical issues using logs, SQL, Python, or similar tools

- Strong analytical skills with a structured approach to problem solving

- Excellent communication skills and comfortable working directly with customers

Benefits

- Competitive compensation

- Opportunities for growth

Originally posted on Himalayas