Administrative, Scheduling & Marketing Coordinator

# Administrative, Scheduling & Marketing Coordinator **Department:** Administration / Operations / Marketing **Employment Type:** Full-Time ## ?? IMPORTANT – PLEASE READ BEFORE APPLYING **Candidates MUST submit BOTH an updated CV/Resume AND a short Introduction Video to be considered.** **Candidates without a CV/Resume and Introduction Video will NOT be entertained.** Applicants **MUST have previous experience working as an Administrative Assistant, School Administrative Assistant, Tutor Administrative Assistant, Education Coordinator, or in a similar administrative role within a school, tutoring center, or education-related company.** Please make sure your application clearly demonstrates your relevant **school or tutoring administrative experience**. Applications that do not meet these requirements will not be considered. ## Position Overview We are looking for a highly organized, proactive, creative, and data-driven **Administrative, Scheduling & Marketing Coordinator** to support daily operations and help drive enrollment and marketing efforts. This role combines administrative support, customer service, scheduling, spreadsheet management, graphic design, and data-driven marketing. The ideal candidate is comfortable communicating with parents and students, handling inbound calls, coordinating schedules, maintaining accurate records, creating marketing materials, and reviewing data to help improve lead generation and enrollment results. ## Key Responsibilities ### Administrative & Customer Support Handle inbound calls, email s, and general inquiries from parents, students, and prospective families. Provide accurate information regarding programs, services, schedules, assessments, and enrollment processes. Follow up with prospective and existing families in a professional and timely manner. Maintain accurate customer and student records. ### Scheduling & Coordination Manage student assessments, appointments, make-up sessions, and other schedules. Coordinate schedules between students, parents, instructors, and management. Monitor schedules, identify potential conflicts or gaps, and send appointment reminders and follow-ups when needed. ### Spreadsheet & Data Management Maintain and organize spreadsheets containing student, customer, scheduling, enrollment, lead, and marketing information. Ensure data is accurate, complete, and consistently updated. Track leads, inquiries, appointments, enrollments, and follow-up activities. Prepare simple reports and summaries to help management monitor performance and make informed decisions. ### Graphic Design & Marketing Create professional and engaging graphics and promotional materials for social media, email campaigns, events, flyers, and local marketing initiatives. Maintain consistent branding across marketing materials. Assist with social media content, promotional campaigns, and other marketing activities designed to increase awareness, inquiries, assessments, and enrollments. ### Data-Driven Marketing Track marketing performance and identify which campaigns and channels generate the strongest results. Monitor basic marketing metrics such as leads, conversion rates, appointments, enrollments, and engagement. Review trends and provide recommendations to improve marketing strategies and campaign performance. Maintain organized marketing reports and records. ## Qualifications Strong administrative and organizational skills are required, along with excellent verbal and written communication skills. The candidate must be comfortable handling inbound calls and communicating professionally with parents, students, and customers. Candidates should be proficient in Google Sheets or Microsoft Excel and have strong attention to detail. Experience using Canva, Adobe Creative Suite, or similar graphic design platforms is preferred. A basic understanding of social media, digital marketing, and marketing analytics is also required. Candidates must be comfortable working wi