Administrative Assistant

About Us We are a multi-specialty healthcare group dedicated to improving access to medical specialists through telehealth. We partner with skilled nursing facilities, assisted living communities, and home health agencies to ensure patients receive high-quality, compassionate care without unnecessary hospital visits. Job Description We are looking for a reliable, organized, and detail-oriented Administrative Assistant to join our growing remote healthcare team. This role will provide administrative and patient coordination support to our providers and internal team. The ideal candidate is comfortable communicating with patients, healthcare providers, home health agencies, and skilled nursing facilities. You should be organized, responsive, able to manage multiple tasks, and comfortable learning and working with electronic health record (EHR) systems and other business applications. Key Responsibilities - Schedule patient appointments through phone calls and/or text messages. - Enter, update, and maintain accurate patient information and documentation in the EHR system. - Assist patients and providers with appointment-related questions, scheduling, and technical or administrative needs when necessary. - Coordinate with home health agencies and skilled nursing facilities regarding patient updates, appointments, and other required information. - Monitor new patient referrals and patient admissions to ensure they are properly received and processed. - Follow up on laboratory results, medical records, and other documents needed for patient care. - Communicate with healthcare providers and facilities to obtain missing information or documentation. - Monitor patient-related tasks and follow up as needed to ensure timely completion. - Maintain accurate and organized records in the EHR and other systems. - Assist with general administrative tasks and support the healthcare team as needed. - Perform other administrative duties and special projects as assigned. Qualifications Required: - At least 2 years of experience in an administrative, virtual assistant, healthcare administrative, or similar role. - Excellent written and verbal English communication skills. - Strong organizational skills and attention to detail. - Comfortable communicating with patients, healthcare providers, and healthcare facilities by phone, text, and email . - Basic computer skills and the ability to learn new software and systems quickly. - Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines. - Self-motivated and able to work independently in a remote environment. - Reliable internet connection and availability during scheduled working hours. Preferred: - Experience working in a healthcare, medical office, home health, or skilled nursing facility setting. - Experience using an EHR/EMR system. - Experience with patient scheduling and referral coordination. - Familiarity with medical terminology and healthcare documentation. - Experience communicating with patients, providers, home health agencies, or skilled nursing facilities. - Experience with Microsoft Office and Google Workspace. Work Schedule: 8:00 AM to 5:00 PM Central Time (US) Equipment Requirements: - Personal computer or laptop suitable for remote work. - Reliable, high-speed internet connection. - Noise-canceling headset with a working microphone. - A quiet and professional work environment. How to Apply Please include the following in your OnlineJobs.ph application message: - A link to your resume - Your email address Applications without a resume link and email address may not be considered. We're looking for someone who is dependable, organized, compassionate, and comfortable working in a fast-paced healthcare environment. If you're interested in a long-term opportunity and enjoy helping patients and supporting a healthcare team, we'd love to hear from you.