Account Owner
Scientific Games :
Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
Position Summary
Tasks & Responsibilities:
- Strategic Leadership & Business Ownership
- P&L responsibility for the assigned jurisdiction across all SG product lines (Instant Products & Services, Systems, Retail, Digital)
- Develops and maintains both a short and long-range strategic account plan focused on growth and profitability
- Drives jurisdiction-specific growth strategies across all verticals with a holistic approach
- Shapes and executes RFP strategies, incl. pre-planning, win strategies and internal alignment
- Understands lottery market specific requirements and the competitive landscape
- Client Relationship Management
- Acts as the primary point of contact for customers across all SG product lines
- Builds and maintains strong, trustful relationships with C-level executives and key stakeholders
- Ensures customer satisfaction through proactive communication and issue resolution
- Sales & Solution Development
- Understands customer challenges and aligns SG’s offering to exceed lottery business goals
- Positions SG product solutions and understands how they interconnect to deliver maximum value to customers; presents concepts and product ideas to his customers
- Identifies, creates and qualifies opportunities for new, cross-sell and upsell solutions
- Delivers consultative, value-based proposals and tailored solutions
- Leads the full sales cycle from prospecting to deal negotiation to contract signature
- Collaborates in the analysis and continuous development of our product portfolios
- Internal Collaboration & Project Execution
- Coordinates with all relevant internal teams: PreSales, Sales Experts, Solutions Architects, Strategic planning, Finance, Technology, GR, Legal, HR
- Brings in subject matter experts as needed to support customer goals
- Monitors project delivery and alignment with customer expectations
- Financial, Data & Operational Acumen
- Owns the P&L for each of his accounts
- Runs, verifies and audits sales projections and monthly forecasts
- Provides data-driven insights and recommendations to customers; leads development of business cases with financial justifications and ROI
- Understands market trends, customer KPIs, and regulatory needs
Your profile:
- University degree (technical or business); MBA is a plus
- Experience in the IT or Gaming/Lottery environment; international and corporate experience is an advantage
- Experience managing large customer accounts, driving revenue growth and profitability through strategic management
- Ideally, proven experience in selling SaaS products and digital technology solutions
- Strong negotiation skills and ability to turn a no into a yes — showing persistence and creativity in influencing customers
- Ability to operate with a senior-level mindset — strategic yet hands-on; self-motivated and driven by outcomes
- Excellent communication skills; able to deliver dynamic presentations, internally and externally
- Strong interest in discovering and meeting customer needs; proven ability to navigate difficult customer conversations while maintaining best interests for all parties
- Must understand the financial picture of any deal; knows how to close deals to achieve company goals while ensuring customer satisfaction
- Structured, precise, solution-oriented thinking; enthusiasm for sophisticated technical solutions
- Abilit