Account Manager, Lead Generation

The Opportunity: Join TopDog Law and Build Something Meaningful
This role is an opportunity to:

- Join a rapidly growing national firm at a formative stage

- Make a visible, measurable impact on a rapidly growing business

- Grow your skills, responsibility, and influence as the firm scales

- Work alongside high-caliber, mission-driven teammates who care deeply about doing great work

We are looking for people who don’t just want a job, they want purpose and impact.
What You’ll Do

In this role, you will be responsible for:

- Manage a portfolio of law firm partners, developing a deep understanding of their performance, operations, and alignment with TopDog’s model

- Analyze key metrics (e.g., conversion rates, drop rates, case flow, attorney fees) to identify trends, diagnose issues, and drive performance improvements

- Proactively identify risks or inefficiencies and address them before they escalate

- Lead onboarding of new partners, clearly communicating TopDog’s underwriting model, expectations, and processes

- Evaluate potential new partners, assessing fit based on performance, operations, and client outcomes

- Serve as a primary point of contact for partners, building strong, collaborative relationships while maintaining accountability to performance standards

- Hold partners accountable through direct, data-driven conversations, including addressing underperformance and driving corrective action

- Collaborate cross-functionally with intake, operations, legal, and business development teams to ensure smooth case flow and accurate reporting

- Monitor case progress and partner decision-making to minimize operational and legal risk

- Identify and implement process improvements to enhance efficiency, scalability, and outcomes

- Take full ownership of your portfolio, making sound decisions independently and escalating when appropriate

At TopDog Law, everyone is expected to think critically, communicate clearly, and take ownership of their work.
How This Role Drives the Business

At TopDog Law, we’re building more than a team—we’re building a high-performance organization grounded in ownership, accountability, and continuous improvement. We’re looking for an Account Manager to oversee and grow a portfolio of law firm partners, using data, critical thinking, and strong relationship management to drive performance and outcomes.

In this role, you will own partner relationships end-to-end—from onboarding and performance management to identifying opportunities for growth and operational improvement. You’ll leverage data to diagnose issues, hold partners accountable, and collaborate cross-functionally to ensure strong case flow, client experience, and business results. This role is ideal for someone analytical, proactive, and comfortable operating in a fast-paced, evolving environment.

This role is critical to our success because it:

- Directly impacts [clients / revenue / case outcomes / team efficiency]

- Supports speed, quality, and consistency as we scale

- Helps protect and elevate the TopDog Law brand and client experience

- Strengthens the foundation needed to grow responsibly and sustainably

What Success Looks Like

Within your first 6–12 months, success in this role looks like:

- You consistently deliver on commitments with minimal oversight

- You proactively identify issues and propose solutions

- Your work raises the bar for quality, clarity, and follow-through

- You are viewed as a reliable, trusted partner by teammates and leaders

- You contribute positively to team energy, morale, and momentum

Qualifications

- Data-driven problem solver with strong analytical skills and comfort working in spreadsheets and CRM systems

- Strong critical thinking, with the ability to connect metrics, operations, and business outcomes to identify root causes

- Confident and direct communicator, comfortable having difficult conversations and holding partners accountable

- Strong relationship management s