Account Manager

Overview

Marketing Account Manager will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functioning internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
Responsibilities

- Complete sales related marketing projects that includes running proposals and reports

- Providing assistance to sales representatives and the broker community

- Providing enrollment support to brokers and clients

- Operate as the lead point of contact for any and all matters specific to your customers

- Build and maintain strong, long-lasting customer relationships

- Develop a trusted advisor relationship with key customer brokers and clients

- Assisting in the servicing of current brokers and clients day to day needs

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives

- Communicate clearly the progress of monthly/quarterly initiatives to internal and external brokers, agents and clients

- Forecast and track key account metrics

- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment

- Assist with high severity requests or issue escalations as needed

Qualifications

- Knowledge of marketing principals

- Ability to work under pressure to meet deadlines and attention to detail

- Excellent analytical skills

- Organizational skills

- Interpersonal skills

- Numerical skills

- Verbal communication skills

- Effective presentation skills

- Ability to learn and navigate the companies computer systems

- Demonstrate ability to solve problems and suggest appropriate solutions

- Highly self-motivated

Originally posted on Himalayas