Account Manager

🏢 Hite Digital · all Hite Digital jobs

📍 Australia,Canada,France,Germany,India,Italy,Netherlands,Spain,United Kingdom,United States

📅 Posted 2026-08-23 · via Himalayas

🏷 Account-Management,Client-Relations,Client-Experience,Client-Services,Account-Manager,Customer-Account-Manager,Accounts-Manager,Client-Account-Manager,Sales-Account-Manager,Account-Executive-Manager,Account-Management-Specialist,Account-Business-Manager,Business-Account-Manager,Customer-Success

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Account Manager

Job brief

We are looking for an Account Manager to create long-term, trusting relationships with our clients. Job duties include scheduling and leading client calls, delivering performance data, internal and external communication via Zoom/text/phone/email, and ownership of the client relationship.

Responsibilities

- Serve as the lead point of contact for clients

- Build and maintain strong, client relationships

- Oversee the onboarding process including the project timeline and delivery of each step

- Double check that client requests are done correctly

- Clearly communicate the progress of various projects to internal and external stakeholders

- Assist with challenging client requests or issue escalations as needed.

- Jumping on phone calls and following up via call, SMS, email to support client needs and efforts

Requirements

- 1+ year of experience at Hite

- Native-level English fluency

- High degree of critical thinking skills that enable him/her to understand a diverse number of businesses, business owners and their goals, and how different marketing channels and strategies can help them achieve those goals.

- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.

- Experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) is a plus.

- Experience delivering client-focused solutions to customer needs

Originally posted on Himalayas

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