Account Manager

Current CVG employees, please click HERE to login and apply. Position Summary: CVG, a leader in full-service product development and manufacturing, seeks a strategic and growth-oriented Account Manager to own and expand relationships within our key OEM client portfolio. This pivotal role is not just about maintaining accounts; it's about becoming a trusted partner who uncovers new opportunities, drives revenue growth, and ensures the flawless execution of custom plastic solutions—from injection and compression molding to value-add assemblies. You will be the primary link between our clients and our cross-functional teams, directly impacting customer success and our company's growth trajectory. Key Responsibilities: Strategic Account Leadership (40%) - Serve as the primary strategic contact and trusted advisor for a portfolio of existing OEM clients, building long-term partnerships to ensure their needs are met and satisfaction is high. - Develop and execute strategic account plans to achieve and exceed sales targets, expand market share within each account, and maximize customer lifetime value. - Conduct regular business reviews with clients to assess performance, identify new needs and opportunities, and align CVG's capabilities with their evolving roadmaps. Revenue Growth & Business Development (30%) - Proactively identify, qualify, and pursue new sales opportunities within existing accounts (upsell/cross-sell) and through targeted prospecting within the OEM space. - Lead the full sales cycle from initial opportunity through RFQ analysis, proposal development, negotiation of contracts and pricing, and successful closure. - Utilize industry networking, disciplined cold outreach, and market analysis to build a robust pipeline that supports growth objectives. Collaborative Project Execution & Support (20%) - Collaborate seamlessly with internal cross-functional teams (Engineering, Production, Logistics, Quality) to ensure the successful launch, delivery, and ongoing support of projects, acting as the client's advocate internally. - Provide exceptional post-sales support by resolving issues, addressing inquiries, and ensuring smooth project execution to guarantee customer success. - Support internal team to resolve customer related issues timely and effectively. Market Intelligence & Operations (10%) - Maintain and prepare regular sales forecasts and activity reports for management. - Monitor industry trends, competitor activity, and market conditions to inform strategy and identify potential opportunities or threats. - Travel as needed (up to 20%) to client sites, production facilities, and industry events. Required Qualifications: - Education: Bachelor’s degree in engineering, business, or marketing, or equivalent experience. - Experience: 3-5+ years of account management or inside sales experience, preferably in plastics or with a track record of developing new clientele in B2B OEM industries. Demonstrated ability to build strong relationships. Additional Qualifications for Success: - Skills: Creative problem-solving, influencing skills, strong organizational and time management abilities, self-starter with initiative, excellent written and oral communication, business analytical skills, strategic thinking, proficiency in Microsoft Office and business systems. - Knowledge: Strong familiarity with account management, RFQ process, and financial impact assessment. Preferably knowledgeable about injection molding custom solutions in plastics (including tooling). - Abilities: Willingness to travel 20%, work independently or within a team, solve practical problems, collaborate with customers and internal departments, and think strategically. - Effective communication across customer hierarchies and functions of major OEM companies. - Proven track record of winning new business and nurturing relationships. - High proficiency in data analysis tools (Excel, PowerPoint). - Ability to under