Account Executive - Creative Operations

🇿🇦 Up to ZAR 350,000 salary on a full time, permanent employment contract
🌎 Fully remote working from anywhere in South Africa!
🏖️ 33 days paid leave and Benefits

✨ Working with globally recognisable brands in US Entertainment
💻 Modern hardware, AI-enabled workflows, Airtable/no-code tools, and collaborative team support.
Who We Are

At Storm Ideas , we supercharge the digital presence of some of the biggest names in US TV and entertainment. Since 2008, our international team has delivered bold, forward-thinking solutions for globally recognised clients.

Whether we're building innovative products, producing high-impact social content, or designing smarter ways for our partners to work—we’re right at the cutting edge of creativity, technology, and automation.
Embracing Future-Facing Technology

Emerging technologies like Artificial Intelligence present exciting opportunities for us and our clients. As the world adapts, we’re committed to safely exploring the potential advantages of AI, integrating it thoughtfully into our work where possible, and one day guiding our clients through new possibilities when they’re open and ready for them. By tapping into our creativity, expertise, and collaboration, we aim to embrace its potential together. Our vision relies on people who are curious about this technology and excited to take on this challenge!

About The Role

We are hiring an Account Executive to support the client operating rhythm around Storm Ideas ' Creative Operations and Systems / Process Design work.

You will work alongside senior account colleagues on accounts that are often messy, fast-moving, and operationally complex. Your job is to keep the detail straight: who the stakeholders are, what was decided, what is still open, who owns the next step, and what is at risk of slipping.

The role exists because this kind of client work fails when account knowledge lives in scattered notes, private conversations, or one person's head. You will be the person who makes sure that does not happen.

You will not own the commercial relationship or set client strategy on day one — that sits with the Account Manager. But you will be close to clients, in the meetings, on the follow-up, and trusted to write things clients read. This is a role with a clear path into full account ownership for someone who moves fast.

AI is not an optional productivity trick here. You should already be using AI in real work and be hungry to get much better at it — prep, research, summarisation, action tracking, drafting, and reusable account memory.
RESPONSIBILITIES
What can you expect?

- Maintain account context for selected Creative Operations and Systems / Process Design clients: stakeholders, priorities, history, open questions, decisions, and follow-ups.

- Keep the operating rhythm running — meeting prep, notes, actions, blockers, and handoffs that do not depend on anyone's memory.

- Turn client conversations into clear next steps, owners, and open questions, and flag early when something is vague or at risk.

- Draft clear, client-ready summaries and updates that make messy work understandable without overpromising.

- Build and maintain stakeholder maps, decision logs, and follow-up trackers that others can actually use.

- Get genuinely good at AI-enabled account management: prep packs, account research, summarisation, QA checks, and repeatable workflows.

- Work closely with Account Management, Creative Operations, AI Operations, and technical colleagues to keep client work moving.

- Understand creative and operational workflows well enough to ask practical questions and explain things in plain English.

Your Expertise

- Some experience in a client-facing, account support, coordination, or operational role — agency, media, or tech.

- Strong written and spoken English. You can make a messy situation feel clear, calm, and practical.

- High agency. You do not wait for every next step to be handed to you, and you escalate ea