Account Director
ABOUT FLOVISION SOLUTIONS
FloVision Solutions is a remote-first startup focused on improving the food supply chain, starting with protein processing. We design computer vision and machine learning-assisted production processes to reduce food waste, improve QA, and enhance staff skills, using proprietary hardware and software to solve customer problems.
FloVision Solutions is a U.S.-based Series A startup with a remotely distributed team across the USA, UK, and Ireland.
POSITION OVERVIEW
This role is critical to driving FloVision’s next stage of growth by owning the full sales funnel - from top-of-funnel pipeline development through long-term customer relationship management. You will lead the process end-to-end - from initial outreach and relationship building through deal closure and ongoing account expansion - ensuring continuity and trust with every customer you bring on.
As an Account Director at FloVision Solutions , you will be responsible for generating new business opportunities, closing deals, and managing post-sale relationships to drive customer success and expansion. You will support our team in scaling revenue, strengthening customer partnerships, and building a repeatable, relationship-driven sales motion.
We are looking for a confident and highly personable individual who thrives in customer-facing environments and wants to help us achieve our mission of reducing 1% of CO2 emissions through a reduction in food waste. As one of FloVision’s early go-to-market hires, you will help shape our sales approach, customer experience, and long-term growth strategy.
LOCATION & TRAVEL
This is a full-time, remote position with a US time zone focus. Some flexibility for Australia/New Zealand customer hours is expected. This role involves significant travel - approximately 30–40% - predominantly within the US, with some international travel expected. Travel is central to how we build and maintain customer relationships and includes:
- In-person customer visits and relationship-building touchpoints at customer sites
- Industry events and trade shows
- Team meetups and collaborative work sessions two to four times per year
KEY RESPONSIBILITIES
- Own and execute top-of-funnel outreach, including identifying, qualifying, and engaging prospective customers
- Manage the full sales cycle from initial contact through contract negotiation and deal closure
- Build and maintain long-term customer relationships, acting as the primary point of contact pre and post-sale
- Drive account growth through upselling, renewals, and expansion opportunities within existing customers
- Conduct in-person customer visits and site walkthroughs to strengthen relationships and better understand customer needs
- Collaborate closely with leadership, product, and design teams to align customer feedback with product development
- Maintain a strong understanding of customer operations, industry dynamics, and competitive landscape
- Represent FloVision with professionalism, authenticity, and credibility in all customer interactions
REQUIRED QUALIFICATIONS
- Demonstrated experience in B2B sales, account management, or a combined AE/AD type role - ideally within a technical, industrial, or complex-solution context
- Startup experience or comfort working in ambiguous, evolving environments
- Familiarity with or genuine curiosity about the food manufacturing, meat processing, or protein production industry
- Demonstrated ability to manage relationships and communicate effectively with customers and internal teams
- Exceptional interpersonal skills - you build trust naturally, listen actively, and communicate with clarity
- The confidence to lead a room and the self-awareness to know when to step back and ask questions
- Coachable and genuinely open to feedback - you see every customer conversation as a chance to improve
- Ability to operate independently while collaborating closely with a small, cross-functional team
- Comfort with travel and fr