ABA Care Coordinator (Spanish/English)

We are seeking a Bilingual ABA Care Coordinator to support our Clinical Operations team by coordinating therapist schedules, tracking client authorizations, and ensuring continuity of care. This role serves as a key liaison between therapists, clinical staff, and families to ensure services are delivered efficiently and scheduling disruptions are resolved promptly.

The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced healthcare environment.
Job Responsibilities

- Coordinate therapist-to-client scheduling based on availability, location, language, and clinical needs.

- Maintain accurate therapist and client schedules while managing cancellations and scheduling changes.

- Track client authorization hours and coordinate with clinical and billing teams regarding upcoming expirations.

- Maintain accurate records in scheduling and case management systems.

- Communicate with therapists, clinical staff, and families regarding scheduling, appointments, and service updates.

- Support new client onboarding by coordinating schedules following authorization approval.

- Escalate scheduling conflicts, staffing gaps, and authorization issues as needed.

- Generate scheduling reports and monitor scheduling trends to support operational efficiency.

Requirements

- Fluent in English and Spanish (written and verbal) is required.

- Minimum 1–2 years of experience in care coordination, patient scheduling, healthcare administration, or a related role.

- Experience in ABA, behavioral health, healthcare, or home care is highly preferred.

- Experience using EHR, scheduling, or case management systems .

- Familiarity with insurance authorizations, Medicaid, or service hour tracking is an advantage.

- Experience with CentralReach, Catalyst, Theralytics, or similar platforms is preferred.

- Strong organizational, multitasking, and communication skills.

- High attention to detail and proficiency with Microsoft Office and Google Workspace.

- Internet Connection:

- Primary internet connection with a minimum speed of 15 Mbps .

- Backup internet connection with at least 10 Mbps .

- Backup connection must be capable of supporting work during a power outage.

- Primary Device:

- Desktop or laptop equipped with at least:

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Intel Core i5 (8th generation or newer) , Intel Core i3 (10th generation or newer) , AMD Ryzen 5 , or an equivalent processor.

- A minimum of 8 GB RAM .

- Backup Device:

- Must meet or exceed the performance of an Intel Core i3 processor.

- Must be functional during power interruptions.

- Peripherals and Workspace:

- A functioning webcam .

- A noise-canceling USB headset .

- A quiet, dedicated home office space .

- A smartphone for communication and verification purposes.

Benefits

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Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.

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Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.

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Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.

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Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.

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Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.

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Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Originally posted on Himalayas